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Frequently Asked Questions

We've compiled a list of answers to common questions.

Yes, simply install the software and register it and then select the file system when configuring backup destinations.

A PostgreSQL database is used to store deduplication metadata. The database is an essential part and losing it means losing all backed up data, because it’s impossible to generate original files from deduplicated data without the database

Yes, it supports compression and encryption (AES-256).
Yes, consistency check option allows you to check that all files actually exist on the destination. The consistency check updates the local repository records (local index database located in the user profile) and makes it up to date to the cloud storage.​
Check this workaround: http://www.backupberry.co.za/wp-content/uploads/2017/08/How-to-Back-Up-MySQL-Database-using-BackupBerry-Backup.pdf
Yes, Just remember to select the required software package at check out.
Yes, Just remember to select the required software package at check out.


Yes, starting from version 4.3. you can recover individual files from image based backups without downloading the whole image.
Bare metal is a Windows image backup. It’s supported for Windows 2008R2 and later and have many limitations. We recommend using our own Image Based Backup technology with advanced functionality.


No, but you can keep “Run missed backups immediately when computer starts up” checked on the Schedule step
You can schedule “Full backups” depending on how often your files are changed. If you have multiple modifications a day, you can schedule “full backup” once in 2 days.

Yes! the Backupberry desktop software allows you to select a local backup destination as well online.

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